The Wellness Exchange is your key to accessing New York University's extensive health and mental health resources designed to address your needs.
You can call a private hotline (+86-21-2059-9999 or +1-212-443-9999), available 24 hours a day, seven days a week, which will put you in touch with a professional at the campus in New York City who can help to address day-to-day challenges as well as other health-related concerns. These professionals are familiar with the NYU Shanghai campus and can connect you with appropriate local resources.
If you're not comfortable speaking in English, you may ask for a translator. Some topics might include medical issues, academic stress, sadness, sexual assault, anxiety, alcohol use, sexually transmitted infections, eating, and weight concerns. The hotline is also available if you just need to talk or want to call about a friend.
After-hours (before 9:00 a.m. or after 5:00 p.m. local time) emergencies or support services are also available by contacting the resident assistant on duty or professional student-life staff on duty via the Department of Public Safety.