Public Safety

To report an emergency while in Shanghai, contact the NYU Shanghai Department of Public Safety at +86-21-2059-5500, visit us in the Academic Building in room 118, or call the police by dialing 110.

Public Safety

The NYU Shanghai Department of Public Safety's mission is to create a safe and secure environment for students, faculty, staff, and visitors to pursue their educational and professional goals while in Shanghai.

Led by a team of highly experienced security professionals and staffed by trained security practitioners, NYU Shanghai Department of Public Safety operates 24 hours a day, seven days a week, 365 days a year.

In case of certain emergencies, the department has a mass notification system designed to alert the NYU Shanghai community in a matter of minutes via email. We are currently working on upgrading this system to include text and voice messages. To ensure the hands-on involvement of the Department of Public Safety leadership, senior members of the team reside near campus, making them immediately available to respond to incidents at all hours.

The public safety team also maintains strong partnerships with ECNU Public Security, the Shanghai Public Security Bureau, and local embassies and consulates.

Crime Prevention

Safety in Shanghai

Shanghai has a low crime rate, particularly for a major city, but petty crimes like pickpocketing do happen in crowded areas like train stations, markets, and busy streets. There are also a number of scams that specifically target foreigners and tourists.

The NYU Shanghai Department of Public Safety can be reached by phone at +86-21-2059-5500. Public safety personnel will help you contact the police and support services. Municipal emergency numbers are

Police: 110

Fire Department: 119

Ambulance: 120

Be proactive! Your safety is in your hands.

Emergency Medical Transport

NYU Shanghai Department of Public Safety also helps students with taxi reservations for emergency medical transportation. Please feel free call us any time at +86-21-2059-5500 or stop by our  Command Center 24 hours a day, seven days a week, located in room 118 in the Academic Building to ask for help.

NYU Shanghai Card Services

The NYU Shanghai ID Card Center is currently located in room 118 in the Academic Building.

For replacement or new card requests, please email the following information to nyush.dps@nyu.edu:

  1. Full Name
  2. University ID number (starts with an “N”)
  3. NetID
  4. Contact phone number
  5. Reason for needing a new or replacement card

There is a 100 RMB fee to replace your NYU Shanghai ID card. Currently, we can only accept payment in cash. You must present an identification document (e.g. state photo ID or passport) and the receipt of payment to receive your new NYU Shanghai card. If your card is stolen and you obtain a police report (or incident information slip) from the police department, the fee can be waived.

Hours of Operation

Monday-Friday, 8:30 a.m.-5:30 p.m.

Lost and Found Services

NYU Shanghai Department of Public Safety is the central databank for items lost and found on campus and should be the first place you go if you have lost your property. We will be able to search our database for any found property or take down your information in case we later receive your property. Please feel free to stop by the Public Safety Command Center in room 118 of the Academic Building or give us a call at +86-21-2059-5500.

 

Hukou Service (Chinese students only)

根据国家政策规定,外地本科生和研究生新生,本市集体户口本科生和研究生新生可将户口迁往学校。

上海纽约大学学生集体户口地址为:上海市浦东新区世纪大道1555号,学生集体户口管理属于潍坊新村派出所(地址:浦东新区崂山路655号, 电话: 22047462)。

关于户口的常见问题如下:

一、新生办理学校集体户口基本流程有哪些?

答:第一步:学生事务部工作人员按照落户相关通知统一收取新生《户口迁移证》及身份证双面复印件等相关证件

第二步:学生事务部工作人员于规定时间前统一将《户口迁移证》等交至公共安全部户政服务

第三步:户政服务统一将收到的《户口迁移证》及其他落户所需材料转交相应派出所

第四步:派出所办理新生落户

第五步:同学去指定拍照点拍身份证照片;同学换领上海市第二代身份证

二、新生办理学校集体户口有哪些注意事项?

答:

  1. 根据教委规定,非上海籍新生入学时自愿选择是否落入学校集体户口(在沪借考的外地生源考生不得落入学校集体户口)。
  2. 如选择落入学校集体户口,必须在入学时按公共安全部户政科通知统一将《户口迁移证》等交予学生事务部工作人员。如遇非常特殊情况,可宽限至当年12月30日前交至派出所,逾期派出所一律不予办理。
  3. 已将户口迁入学校集体户的学生,在学期间如无退学等特殊情况不能将户口迁出。

三、办理护照、港澳通行证注意事项

答、护照、港澳通行证、入台证等所需材料之一为《户籍证明》。自2013年7月起,户籍证明必须由本人持身份证至户籍所在地派出所办理。请需要办理《户籍证明》的同学持本人身份证至潍坊新村派出所办理。

另:因护照、港澳通行证系由上海市公安局出入境管理局办理,因此相关办理事宜请详细咨询出入境管理局。出入境机构接待地址电话及时间如下:

单位 接待室地址(电话) 接待时间
市出入境管理局 浦东新区民生路1500号
(28951900)
周一至周六: 
9:00—17:00
浦东公安分局出入境接待大厅 张东路1158号(丹桂路1059号)3号楼2楼(22047600) 周一至周六
9:00—17:00