Academic Technology Portal

Academic Technology Portal is a guide for faculty to any technology needs, where necessary technology resources are consolidated into four main categories. Begin your search by entering into the subpages for computing and server, advanced printing, academic application and platform, or classroom/media support and infrastructural technology support. Computing and server is where you will find all computing related resources and book printing services under advanced printing. Academic technology support including all NYU licensed academic software and NYU academic platforms. Classroom support and infrastructural teaching support are also included in academic portal.
Research and Instructional Technology Services (RITS) provides comprehensive research and technology support for faculty and students in teaching, learning and scholarship activities. Instructional technologists, specialists and librarians support Technology Enhanced Education (TEE) alongside specialist reference librarians providing reference, research consultations, and workshops for faculty and students. Staff specializations include instructional technology and design, online and blended learning development, web publishing and digital mapping (GIS) initiatives, research tools and services. RITS offers Digital Learning Environment support, as well as Digital Studio services, digital media and instructional video production, project management as well as consultation services.
NYU Shanghai Information Technology Services utilizes up-to-date equipment and processes to provide the best user experience possible for community members. IT operates infrastructure, providing services such as High Performance Computing and VPN, as well as client-facing assistance, helping the community with technical support through our Service Desk. Ease of access is central to IT, with IT-operated computers and printers positioned at various locations around the academic building and the dorms. With our knowledge-equipped teams, accessing technology in higher education is easy with classroom support for anything from intensive research infrastructure to the operation of classroom technology. We are here to help. Do not hesitate to send an email to shanghai.it.help@nyu.edu or open an IT support ticket in the IT self-service portal. You can also click IT FAQ for more useful information.